Terms of Service
Welcome to Ventura Platform! Before registering as a user or using platform services, please carefully read and fully understand all contents of this agreement, especially the disclaimer, limitation of liability, and user obligation clauses marked in bold. If you do not agree with the contents of this agreement or cannot accurately understand relevant clauses, please stop using Ventura Platform.
Once you register, log in or use Ventura Platform, you are deemed to have read, understood and accepted all contents of this agreement.
1. Service Description
1.1 Ventura Platform provides users with digital product purchasing and top-up services, including but not limited to membership subscription top-ups, gift card purchases, virtual product forwarding, etc. The platform displays product information in the form of "gift cards", and the actual service content is intermediary agency payment.
1.2 The services provided by this platform are not official channels of target service providers. Ventura is a third-party platform, and the services provided are completed based on users' autonomous ordering behavior.
1.3 This platform does not guarantee that a certain product will be valid for a long time or that the target service provider's policies will remain unchanged. If products cannot be used, prices fluctuate, services are interrupted, etc. due to policy adjustments, the platform will assist in handling within a reasonable scope, but will not bear legal responsibility arising therefrom.
2. User Registration and Usage
2.1 Users can complete the registration process through email, and registration is deemed as agreement to the contents of this agreement.
2.2 The platform will not collect sensitive information such as ID cards, mobile phone numbers, residential addresses, nor provide real-name verification functions.
2.3 User accounts are limited to personal use only. If losses are caused by users' own disclosure of login information, misoperations, etc., the platform will not bear responsibility.
2.4 Users shall not use the platform for any illegal activities, including but not limited to: reselling accounts, money laundering, online fraud, spreading illegal content, etc. Once discovered, the platform has the right to immediately ban the account and cooperate with judicial authorities.
3. Wallet and Refund Rules
3.1 If a refund is requested and approved by the platform, the amount will be returned to the user's wallet balance on the platform.
3.2 The platform wallet balance can be used to purchase platform goods again, but cannot be withdrawn or transferred to other account.
3.3 The platform has the right to determine whether to support a refund or partial refund based on the type of goods and delivery status.
4. After-Sales Service and Responsibility Scope
4.1 Ventura provides domestic WeChat customer service, and international support will be provided through Telegram or WhatsApp.
4.2 The platform assists in handling issues such as failed top-up, but does not bear responsibility for changes in the target platform's policy itself.
4.3 Virtual goods cannot be returned once shipped. If the user provides incorrect information causing issues, the platform will not bear responsibility.
5. Intellectual Property and Disclaimer
5.1 The trademarks and brand identifiers belong to the original brand owners, and the platform is used for functional recognition only.
5.2 The platform content does not represent authorization or official cooperation. If the rights holder believes that the display is inappropriate, the platform will cooperate with processing.
5.3 Users' placing orders is deemed as agreeing to the platform as a third-party intermediary and accepting the usage risks brought by service changes.
6. Law Applicable and Dispute Resolution
6.1 This agreement applies to the laws of the People's Republic of China.
6.2 If disputes arise, both parties should resolve them through consultation. If consultation fails, the court where the platform is located shall have jurisdiction.
6.3 Ventura reserves the final interpretation and modification rights of this agreement.
7. Final Provisions
7.1 This agreement takes effect from the date of registration, and the platform will update the agreement content through announcements.